Report an issue

Put a health-IT problem on the record.

Use this form to describe a health-IT or informatics problem you encountered. It takes just a few minutes. Your full report is confidential — share as much detail as you can, and we'll handle it with care.

Before you begin — do not include patient information.

Please leave out patient names, medical record numbers, dates of birth, and any other detail that could identify a patient or a specific colleague. Describe the problem and the system, not the person. If you allow public display, the company name, tags, and a short summary you write are reviewed by our team before anything is published; your detailed description and contact email always stay confidential.

This helps us understand the report's context. Choose the option that best fits.
Who or what does this problem involve?
The vendor, hospital / health system, or insurer this concerns — e.g. Epic, UnitedHealthcare, or your health system. This name appears on the public report.
The EHR, module, portal, device, or product involved. Approximate is fine if you're unsure.
A few keywords to help others find this — e.g. alert-fatigue, prior-auth, interoperability, medication-safety, downtime, usability.
Pick the category that best describes the core issue.
How much risk or disruption did this create? Use your judgment.
One short line that captures the problem. For example: "Duplicate allergy fields caused conflicting entries."
Describe what happened, what you expected, and why it mattered. Include the steps or screen where it went wrong. This detailed account stays confidential — please keep patient identifiers out of it.
Your U.S. state or region. Gives context without identifying you.
Only if you're open to a follow-up question. Never shown publicly, never shared. Leave blank to stay fully anonymous.
Public sharing
Confidential · No login required